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Frequently asked questions

If the item is in stock then it will be despatched within 2 working days. Should you need your order urgently then please telephone to discuss options. 'Made to order' or commission items where hallmarking is necessary will usually incur a 6 to 8 week lead time. This is because batches of work are sent together to the London Assay Office for hallmarking. Where the weight of the ordered piece(s) falls below the hallmarking threshold delivery will be within 2 weeks.

All jewellery purchased from the website should be handled with care. Omerta Jewellery pieces are all made from sterling silver, fine silver or 9ct gold and will be hallmarked according to the Hallmarking Act 1973. Individual silver pieces under 7.8g (gold under 1g) are not required to be hallmarked by law and in those cases will not be hallmarked. All stones are semi precious or precious and will vary in hardness and strength. Even though metal is fairly hard wearing as with any item that is worn it will wear with age. Rings worn next to each other will rub and wear down over time, but handled with care your jewellery should last a long time. Keeping it clean, regularly silver dipping or polishing with a silver cloth, will avoid your silver pieces from becoming overly tarnished and becoming difficult to clean.

Desination Service and terms Cost
All UK postal addresses

Royal Mail Tracked 24 with Signature

£4.45
Items sent to permitted European destinations

Royal Mail International Tracked and Signed

Delivery between 4 to 7 working days

£8.95
Worldwide

Please enquire via the contact us form

Delivery between 5 to 7 working days

£10.00-13.00

Permitted European Destinations

Andorra, Austria, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Georgia, Germany, Gibraltar, Greece, Hungary, Ireland (Republic of), Italy, Latvia, Liechtenstein, Luxembourg, Malta, Moldova, Netherlands, Poland, Portugal, Romania, San Marino, Serbia, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, Vatican City State

Image of typical OJ Hallmark

Swarovski crystal and sterling silver bangle stamped with the Omerta Jewellery Hallmark by the London Assay Office

Dealers Notice

First introduced in 1300, hallmarking is the oldest consumer protection legislation in the world. Hallmarking began when silver and goldsmiths took their wares to the Goldsmiths Hall in London to be tested for metal purity or fineness. A stamp or ‘Mark’ was punched into the metal as a surety in the great hall – hence the name ‘HALLMARK’.

It is a legal requirement that all items in the UK sold as silver, gold, platinum or palladium should be hallmarked by one of the four UK Assay Offices or an assay office belonging to the International Convention to provide you with the reassurance you need that what you’re buying really is what you think you’re buying.

All of the Omerta Jewellery pieces are verified independently by the London Assay Office at Goldsmiths Hall in London unless they weigh less than the exemption rates. Please see below.

Legal Terminology The 1973 Hallmarking Act makes it unlawful to describe an item over a certain weight as gold, silver, platinum or palladium without an independent Hallmark

• All Silver articles weighing more than 7.78 grams must be hallmarked

• All Gold articles weighing more than 1 gram must be hallmarked

Articles below these exemption weights may be described as Gold, Silver, Palladium or Platinum without the need for a hallmark. All Omerta Jewellery pieces are made using Sterling Silver, Fine Silver and 9ct Gold, unless commissioned otherwise.

‘no goldsmith… shall from henceforth make or cause to be made any manner of vessel, jewel or any other thing of gold or silver except it be of the true alloy […] and that no manner of vessel of silver depart out of the hands of the workers, until further, that it be marked with the leopard’s head’.

Statute of Edward I in 1300 (28 Edw. I c.20)